Frequently Asked Questions
Everything you need to know about working with us
We are a direct manufacturer with over 20 years of industry experience, based in Zhejiang Province. We have our own R&D team, production workshops, and quality control systems. Virtual video tours or on‑site visits are welcome.
Our production base covers 8,000 square meters with 3 production lines and 60 employees, achieving a monthly capacity of approximately 1 million pieces (about 60 containers), ensuring timely delivery for large orders.
Yes. We have passed TÜV, SGS, and Intertek on‑site audits. Please contact our sales manager to request the latest certification reports.
Yes. We offer one‑stop customized services including logo printing, custom packaging, and product design modifications. Please provide your design files or specifications.
For regular products, the MOQ is 10 pieces. For first‑time cooperation, we can be flexible – please contact us to discuss your trial order needs.
Sampling lead time depends on our current production schedule – we process sample orders in sequence. Please contact us for a specific timeline based on your requirements. Sample fees are calculated according to product type and complexity.
Our products meet major international quality and safety standards. Specific certifications and test reports can be provided upon request.
We implement a strict quality inspection process covering incoming raw materials, in‑process random checks, pre‑packaging full inspection, and final random inspection prior to shipment.
We accept XTransfer. Other methods such as T/T and L/C can also be discussed upon negotiation.
After deposit and sample confirmation, regular orders typically take approximately 2 weeks, depending on order quantity and production schedule.
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